My experience was disappointing. The check-in was confusing and unwelcoming, with indifferent staff who barely acknowledged my presence. The overall atmosphere of the hotel lacked warmth, which left me feeling quite frustrated during my stay.

The breakfast selection was refreshingly diverse and well-stocked.

The check-in process was confusing and took longer than expected.

Had a fantastic time with my friends! We enjoyed four wheeling at Ride Royal Blue and went water skiing, which was a blast. The hotel was clean with a comfortable bed and great internet. The breakfast had plenty of options. Be prepared that the breakfast gets busy. we noticed some items were running low late in the morning. I'd definitely recommend this spot for a group getaway.

The check-in experience could be better, as the front desk agent seemed a bit indifferent when we arrived. It left us with a lukewarm first impression.

During my recent road trip, I found Holiday Inn Express in Caryville to be a good stop. The rooms felt clean and cute, and the staff exhibited genuine friendliness. The only downside was the slightly indifferent check-in experience. I appreciated the comfortable beds and good breakfast options!

Staff was friendly and helpful. The room was modern and sparkling clean. Breakfast offered a great variety of options. The lobby had a cute and elegant design. The location was convenient, right off the highway.

The lobby had a welcoming decor that's both elegant and comfortable, with ample seating for visitors. I appreciated the accessible layout, which made it easy for everyone, including seniors, to navigate without any hassle.

A shuttle service for local attractions would be helpful.

The hotel features beautifully decorated common areas that are welcoming, with easy navigation for seniors. I particularly enjoyed the ample seating and elegant decor in the lobby, making it a pleasant space to relax and chat.

A shuttle service for local attractions would help seniors.

The stay was pleasant with clean and spacious rooms, and the staff was very friendly and helpful. However, the check-in experience was a bit unwelcoming, and the breakfast area got busy, leading to some items running low. Great for family trips or a comfortable overnight stay.

Had a wonderful 2-night stay! The clean and spacious room wowed us, and the breakfast spread was great—lots of tasty options. We also loved the beautiful mountain view from the window!

This place suits me perfectly with its free wi-fi, 24-hour reception, and comfy beds. The staff once helped me recover my headphones, which I really appreciated. I’ll keep coming back for a city break!

The stay was mainly for a quick visit with family in the area. The staff were incredibly helpful, especially in the breakfast area, where there was a great variety of items to start the day right. I really appreciated how clean the hotel was and the fresh smell as I entered. it made for a pleasant atmosphere. Overall, it was a very enjoyable experience, and I would come back when visiting again.

comfortable stay but missed some amenities

The room was meticulously clean, which greatly enhanced our comfort. We appreciated the convenient location right off the highway, making it easy to get back on the road.

The lack of additional amenities, such as a fitness center or pool, was a bit disappointing for our family.

The Holiday Inn Express was an excellent choice for my work trip. The room was spacious, modern, and exceptionally clean, with comfortable bedding that allowed for restful nights. The business center was a great asset for my needs, as it provided reliable internet access and adequate space for meetings. The breakfast had a fantastic selection, including fresh options that helped fuel my busy mornings.

The check-in experience was slightly unwelcoming due to a less than friendly front desk staff.

the holiday inn express was a great choice for our family getaway. the staff was amazing, especially in the breakfast area, where everything was always clean and well-organized. we loved the pet-friendly first-floor rooms, and even with a pet, our room had no odor, which is a big plus. also, it’s a short drive to the smoky mountains, making it a perfect spot for outdoor activities.

would recommend